12-month service guarantee on ALL work completed
Parts and labour guaranteed
Fast response times
24-hour emergency call-out
Tailored service for Landlords, Letting Agents & Property Managers
We know how stressful it can be when something goes wrong at your property. We can ensure that your tenant’s home is warm and working while you’re safe in the knowledge that your property is in good hands. The priority of our team is to get things up and running for your occupiers as soon as possible while keeping you up-to-date along the way.
Service you can trust whether you’re a single or multi-site owner
We understand that managing the maintenance of multiple properties can be challenging. We pride ourselves on delivering expert advice and exceptional levels of customer service so whether it’s a one-off repair or taking care of the on-going responsibilities of your buildings’ heating and plumbing, our service is entirely scalable to your needs.
Thames Flame proudly provide service to some of the UK’s finest property companies
Gas Safety Certificates Sorted
We can liaise with your tenants on your behalf and notify you once the check is complete along with an electronic copy of the Gas Safety Certificate.
When you need to renew your Gas Safety Certificate 12 months later, we will remind you and get your next one booked in.
Same day service available for those
last-minute checks.
Easy, convenient and comprehensive for your
peace of mind.
Central Heating Installation & Maintenance
Boiler Installations
Boiler Repairs
Gas Appliance Servicing
Boiler Servicing
Plumbing Services
Make Sure You’re Covered with MyFlame
Not only will you have the confidence that we’ll get the job done whenever you need us by carrying out an annual full boiler service we can make sure that you’re saving energy too – which can help to reduce your carbon footprint and your bills.
With Gas Safety Certificates included you can guarantee your property and tenants are always in safe hands.
Starter
Priority Callouts for Bookings
Annual Boiler Service
- Checking safety devices on the boiler
- Pressure testing and gas rating the appliance
- Inspecting seals
- Inspecting the heat exchanger and burner
- Ensuring the appliance is free from water leaks
- Cleaning condensate traps
- Inspecting water seals
- Testing working pressure
- Inspecting the combustion chamber
- Checking ignition
- Checking the fan and other moving components
- Setting time controls
- Checking flue integrity
- Looking for signs of corrosion
- Keeping you up to date with current regulations and standards
- Ventilation inspection
From just £13 a month
Total
Priority Callouts for Bookings with no Call Out Fees
Unlimited Call Outs
All Annual Boiler Services outlined in the Starter Plan
Repairs to Boiler and Controls (parts and labour) including:
- Timers
- Thermostat
- Zone Valve 2 or 3 port
- Radiator Valve
- Cylinder Stat
- Boiler Repairs
- Hot Water Tanks
- Immersion
- Radiators (excluding designer or curved radiators or towel rails)
From just £24 a month
Ultimate
Priority Callouts for Bookings with no Call Out Fees
Unlimited Call Outs
All Annual Boiler Services outlined in the Starter Plan
All Boiler and Controls Heating Cover outlined in the Total Plan
Repairs to Internal Hot & Cold Pipes care including:
- Internal stopcock
- Ball valves
- Gate/ Lever Valves
Repairs and maintenance to Drainage care including:
- Draining pipes within the property for blocks or leaks
- Traps for blocks and leaks
- Pop up plugs
From just £32 a month
Still in Warranty
Don’t need full Care Plan cover? With our boiler in warranty plan, we make sure that all your external components are up to scratch so you can be totally worry-free.
Priority Callouts for Bookings
Repairs to Boiler and Controls (parts and labour) including:
- Timers
- Thermostat
- Zone Valve 2 or 3 port
- Radiator Valve
- Cylinder Stat
- Boiler Repairs
- Hot Water Tanks
- Immersion
- Radiators (excluding designer or curved radiators or towel rails)
From just £19 a month
You’re in good company
With no hidden charges and a very high Checkatrade rating, we always provide unrivalled service.
Customer Quote
First class service from the team. Got kids that had no heating or hot water and Thames Flame were there when we needed them. Really happy and would highly recommend them to anyone who needs their help.
Property Management Client
From the initial highly competitive quote to the end result Thames Flame provided an outstanding service. They worked efficiently, communicated well and were both professional and friendly throughout the job.
Customer Quote
Thames Flame came out to repair the old radiators in our rented accommodation. Professional, courteous and thorough, they even explained to me the way the heating system worked and how to make it more efficient!